Grooming Policies
Arrival Expectations
We kindly request that you arrive on time for your scheduled appointment.
Make sure your pet has had a potty break beforehand.
Keep your pet leashed upon arrival.
Notify us if you’re running more than 10 minutes late, as we may need to reschedule.
Thank you for helping us keep things calm, clean and on schedule.
Cancellation Guidelines
In the event of a cancellation, we appreciate 24-hour advanced notice to accommodate other furry friends. A $39 no-show fee is applicable.
Payment Procedures
Kindly be advised that all prices are an indication and may vary depending on coat length, condition, and the size of your dog. We can provide a more accurate estimate once we have assessed your dog upon arrival or at a free consultation.
Payment is by eftpos.